Africa Help Desk - TrackSol ETR Basic how to's

1. How to switch ON or switch OFF the TrackSol ETR

Press the circular button that is located on the top left corner of the device to power on or off the ETR terminal.To Power on:Press and hold for 2 seconds. It will switch on.To power off:Press and ho...

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2. How to check if the ETR is online

To know if the ETR is connected, monitor the section at the top of the home screen on your ETR device (see attached pic)If the ETR is online it will display “Online” as shown in this ...

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3.1 How to connect the ETR to WiFi

STEP 1SWITCH TO WIFI MODE Select

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3.2 How to connect the ETR online using a SIM card

STEP 1SIM CARD SETUP Disable sim card pin security

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4. How to change the thermal paper roll & place it correctly

Lift up the lever on the printer cover then pull up the cover gently (refer to first photo attached)

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5. How to do a print test

Select setting then select Print test.

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6. How to charge & recharge your ETR battery correctly

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